After seeing success in both Canada and Texas, TRAX was expanded to reach users in the three Northern US regions of HTS: New York, Boston, and Chicago. In June of 2016, all HTS employees – totaling more than 600 – had access to TRAX and were making the shift to improve their business with enhanced technology. On opening day, TRAX saw eight unique users in its new regions, as well 80 unique users in Texas and 140 in Ontario. As TRAX widens its footprint across North America with HTS, the software development team prepares by expanding their areas of responsibility to include ongoing TRAX training for current employees, and onboarding training for working with new customers and implementing complex projects.
